For an eligible change-of-mind return, notify us within 15 calendar days after receipt as described in the Returns Policy. You may send a clear withdrawal statement to our support email without giving a reason. For defective or incorrect goods, describe the issue so we can help. Use the fields below to prepare an email; this does not submit it.
This tool prepares an email. To notify us, send it from your email account. Preparing the text does not send the request or confirm that customer support has received it. You may also contact our WhatsApp agent for return instructions.